Warranty Policy

PARTS & WORKMANSHIP
We warranty our workmanship individually for each⁣ customer. The warranty time determines in the work order and payment invoice.⁣ During the warranty period, Diesel Truck Repair Orlando will repair, at no additional⁣ cost, parts that prove defective due to improper workmanship, under normal use⁣ and maintenance. The limited warranty does not cover any problem that is caused⁣ by conditions, malfunctions, or damage not resulting from defects in workmanship⁣ by Diesel Truck Repair. We do not warranty parts – parts manufacturers⁣ warranty their products through our suppliers. Parts not purchased by Diesel Truck Repair.⁣
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What To Do If There’s A Problem – If you experience an issue directly related to work that was recently performed by Diesel Truck Repair, contact us⁣ immediately to arrange for diagnostics to check for and verify a warrantable failure.⁣ In most cases, warrantable failures can be addressed at no additional cost to you⁣ (except consumables such as fluids, etc. that are often not covered under⁣
warranties). Do not contact a third party. A third-party involvement will void the⁣ warranty. Do not continue to drive with a known problem. Collateral damage⁣ caused by continued driving with a known problem may void the warranty. ⁣
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No Third Party Involvement – If you perform any repair or maintenance work on a⁣ vehicle we are working on (which is defined as «from the moment we start to the⁣ moment we finish, regardless of any intermediate delays, pauses, or wait time»), all⁣ warranties are null and void, regardless of the specific service and whether it impacts our work in any way. This is not negotiable, and no exceptions will be made⁣ under any circumstances.⁣
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PARTS WARRANTY
The parts used to carry out repairs are Original parts (dealer) or⁣ aftermarket that have a 1-year warranty on the part due to factory default,⁣ only if parts are purchased directly by DIESEL TRUCK REPAIR⁣
LLC.⁣
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Take these points into account when requesting a warranty:⁣
1. The warranty is recognized if the part has no repairs.⁣
2. The warranty is granted directly by the manufacturer, if when performing the review of⁣
the part from the factory and it meets the requirements, the warranty will be⁣
granted and communicated to the client; Otherwise the manufacturer will inform the⁣
NO warranty report.⁣
3. The review time by the manufacturer varies from 30 to 60 days.⁣
4. The warranty of the parties DOES NOT INCLUDE LABOR.⁣
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If the customer directly purchases the parts to carry out maintenance or⁣
repair, DIESEL TRUCK REPAIR will not be responsible for damages thereof.⁣
nor in the work that was carried out for its installation.⁣
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LABOR GUARANTEE⁣
90-day guarantee on the work performed.⁣
** If subsequent damage arises that is different from the work performed, it counts as a new⁣
job.⁣
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DIESEL TRUCK REPAIR ORLANDO LLC | 2023 ®